"Beautiful hotel in a beautiful setting"

"From the moment I walked in to check in I felt welcomed as the front desk staff member was fun and engaging. Our group was providing some reconciliation training there and the staff was very accommodating. The rooms were clean and comfortable. Thank you for the great stay!!"

Les V

2023-12-12

"Great Service!"

"We really enjoyed everything about this hotel. Great having a heated underground parkade too, but it's also conveniently located to the heart of Canmore (which is walking distance). We really appreciated the excellent service. Thalia and Ben at the front desk in particular went above and beyond!"

JackiH35

2024-01-14

"Excellent Getaway"

"Very enjoyable stay in the mountains. Blackstone is a very beautiful resort and our room was so nice. Everything was so clean and comfortable. Alyssa was an excellent hostess and made us feel so welcome and at home. Can't wait to go back."

616regk

2023-12-17

"Excellent customer service and accommodation."

"The staff was excellent when I booked the room and when we checked in. Emma was able to get us checked in early and had some special treats sent up for my partner's birthday. Thalia was amazing when I booked the room and helped check us out and explain the bill. All in all an awesome experience at Blackstone Mountain Lodge."

djmorrison1964

2023-12-03

"Great place"

"Had a great experience from the minute I walked in , greeted by friendly staff . Ben was exceptionally helpful.
We got a suite and it did not disappoint

carolmD2750PE

2023-11-28

"Awesome place!"

"The staff is super friendly and helpful. Alyssa, who helped me book, left wine and craft sofa for my friends and I to enjoy. Soooooo thoughtful! The housekeeper, Teresa, did a phenomenal job. Thank you to all the staff.
The beds were incredibly comfortable and we loved the chairs and light fixtures in our suite!
Hot tub and pool were clean and a great temperature.
My group of 7 girlfriends had an amazing weekend here!
Highly recommend."

CalgaryJenny

2023-10-22

''Best experience in Canmore"

"This stay was amazing. Clean room and fresh towels. The staff were very accommodating and willing to go above and beyond to make our stay special. We would come back in a heartbeat and I will refer this hotel to all my friends and family. The best experience ever and nice customer service as well.''

178captink

2023-10-23

"First trip to Canada"

"Well appointed, clean, beautifully decorated spacious rooms. Professional, friendly staff always available to help and to answer questions especially Ruby. Our family spent two nights in two units and returned later in the week for one night in the fabulous penthouse. I highly recommend Blackstone Mtn Lodge and would definitely stay again!''

238cherie

2023-10-13

Guaranteed enjoyable stay at Blackstone Mountain Lodge

Four of us adults shared a very attractive, comfortable suite that was very clean and spacious enough for us all. It's also a practical place to stay as there was a well equipped kitchen with all the little extras you need. However one of the best aspects of staying here was the spectacular views of the surrounding mountains which were stunning.

Julia K

2026-06-30

Great Place for a Corporate Event!

My company held an event at Blackstone Mountain Lodge in June and everything went perfectly! I worked with Scarlet from the group booking team and she was very responsive and took care of everything including the little details that helped ensure our event went smoothly. The location is perfect, the rooms are beautiful, as are the grounds around the hotel. We took advantage of the BBQs and many of our attendees used the pool and hot tubs during their stay. I can't say enough good things about the hotel and staff. If you are thinking about planning a business event in Canmore, I highly recommend doing it at Blackstone Mountain Lodge.

Pat D

2026-06-29

An Amazing Stay with Outstanding Service and Stunning Mountain Views!

Our stay at Blackstone Mountain Lodge was truly one of the highlights of our trip to Canmore! We stayed for three nights, and from the moment we arrived until we checked out, everything was wonderful.

We were warmly greeted by Ingrid, and she absolutely made our day! She was incredibly welcoming, friendly, and went above and beyond by surprising us with a wonderful room upgrade. It was such a thoughtful gesture and made our stay even more memorable. Thank you, Ingrid, for starting our vacation on such a positive note!

Our suite was beautiful, spacious, and had an incredible mountain view that we never got tired of admiring. Waking up to the scenery each morning was simply breathtaking. The beds were exceptionally comfortable, making it easy to relax after a day of exploring the Rockies.

One feature we especially loved was the lighting throughout the suite. The living area and bedrooms were bright, warm, and thoughtfully designed, creating such a cozy and inviting atmosphere. The only small suggestion we have is that the bathroom lighting could be a little brighter, and a stronger water pressure in the shower would make an already fantastic stay absolutely perfect.

When it was time to leave, Jacob made our checkout experience just as pleasant as our arrival. He was attentive, professional, and genuinely friendly, making us feel appreciated until the very end of our stay.

The entire property is beautiful, well maintained, peaceful, and perfectly located for exploring Canmore and the surrounding mountains. Every member of the staff we encountered was welcoming and provided exceptional hospitality.

A heartfelt thank you to Ingrid, Jacob, and the entire Blackstone Mountain Lodge team for making our stay so memorable. We couldn’t have asked for a better place to stay and will definitely be back on our next visit to Canmore. Highly recommended!

Ltan021

2026-07-02

Great Place and Great Service!

We booked a large group event that included catering and meeting room requirements, and the experience exceeded all of our expectations. Everyone was friendly, welcoming, and ready to assist throughout the entire process. The catering was fantastic, and everything ran smoothly. We would absolutely recommend them to others and were so pleased with the experience that we have already booked with them again next year.

Kathie D

2026-06-16