Reviews
See What Our Previous Guest Have To Say
At Blackstone Mountain Lodge, we’re dedicated to giving our guests extraordinary service. We take great pride in what our guests have to say about their experience at our resort in Canmore, Alberta.
"The staff was excellent when I booked the room and when we checked in. Emma was able to get us checked in early and had some special treats sent up for my partner's birthday. Thalia was amazing when I booked the room and helped check us out and explain the bill. All in all an awesome experience at Blackstone Mountain Lodge."
"The staff is super friendly and helpful. Alyssa, who helped me book, left wine and craft sofa for my friends and I to enjoy. Soooooo thoughtful! The housekeeper, Teresa, did a phenomenal job. Thank you to all the staff.
The beds were incredibly comfortable and we loved the chairs and light fixtures in our suite!
Hot tub and pool were clean and a great temperature.
My group of 7 girlfriends had an amazing weekend here!
Highly recommend."
"From the moment I walked in to check in I felt welcomed as the front desk staff member was fun and engaging. Our group was providing some reconciliation training there and the staff was very accommodating. The rooms were clean and comfortable. Thank you for the great stay!!"
"We really enjoyed everything about this hotel. Great having a heated underground parkade too, but it's also conveniently located to the heart of Canmore (which is walking distance). We really appreciated the excellent service. Thalia and Ben at the front desk in particular went above and beyond!"
"Very enjoyable stay in the mountains. Blackstone is a very beautiful resort and our room was so nice. Everything was so clean and comfortable. Alyssa was an excellent hostess and made us feel so welcome and at home. Can't wait to go back."
"Had a great experience from the minute I walked in , greeted by friendly staff . Ben was exceptionally helpful.
We got a suite and it did not disappoint
"Well appointed, clean, beautifully decorated spacious rooms. Professional, friendly staff always available to help and to answer questions especially Ruby. Our family spent two nights in two units and returned later in the week for one night in the fabulous penthouse. I highly recommend Blackstone Mtn Lodge and would definitely stay again!''
"This stay was amazing. Clean room and fresh towels. The staff were very accommodating and willing to go above and beyond to make our stay special. We would come back in a heartbeat and I will refer this hotel to all my friends and family. The best experience ever and nice customer service as well.''